The Management’s commitment is to develop all aspects of the business by continually improving the effectiveness of the Quality Management System.
The Quality Management System is used to achieve Customer satisfaction by meeting their expectations and needs, by ensuring that all Company personnel work in accordance with the Quality Manual and the documented Procedures. This includes the operations from the handling of enquiries, the assessment of suppliers, through the various processes, to the completion of the service.
The Company’s overall strategic planning and the feedback from using the Quality Management System provides the information and framework to enable Quality Objectives to be established and reviewed. These Objectives are communicated to the employees to enable the culture of seeking and implementing improvements to flourish.

Further on it is the policy and objective of Vida Wood UK Ltd to provide its Customers with the products and services, complying with the agreed technical and contractual requirements.